FAQ's
Check our most Frequently Asked Questions Here
General Questions
Delivery & Postage
Printing & Cutting
GENERAL QUESTIONS
You can place an order online with us 24/7, 7 days a week, 365 days a year.
We offer
Printed gifts with your own photos or even your own artwork, or you can pick one of our designs.
We print on lots of different items including Mugs, Coasters, Keyrings, Car Air Fresheners, Photo Slates, Cushions, Greeting Cards, Notebooks, T-shirts, Baby Bibs the list is always growing.
Stickers from Automotive, Vinyl and Gift Bag Stickers.
The Crafty Print Company is based in the West Midlands, UK. ALL of our products are produced in house nothing is outsourced.
DELIVERY & POSTAGE
We send orders via Royal Mail
You have a choice of
Standard post which is Tracked 48 and starts from £2.80
Express post which is Tracked 24 which starts from £3.60
We take 3-4 WORKING days to get to orders before they are posted out. This can fluctuate at busy times like Easter, Mother's Day, Christmas etc but these working times are always displayed in the top banner of the website.
It normally is 3 working days but can take up to 5 working days at busy times like Christmas etc, this time frame is displayed in the top banner of the website
If the order is particularly large it may take longer, if you want them for a particular date please contact us to make sure it is possible.
Unfortunately due to new postage rules we have stopped posting Internationally, EU and Northern Ireland.
SUBLIMATION PRINTS
Yes you will need a Heat Press to be able to transfer the images to your substrate to give you a consistent temperature and even pressure.
There are lots of sublimation blanks on the market for you to choose your perfect product.
Blank items must be sublimation ready: items that are sublimation ready are coated with a special polymer coating. This coating is what the sublimation ink adheres to and becomes part of the coating / product. Any products sold as being sublimation ready or sublimation compatible will be pre-coated and ready to use.
Fabrics must be man-made: any fabrics used with sublimation printing must be man-made and contain polyester. The polyester content allows the sublimation ink to adhere to the fabric and creates a permanent bond.
However, sublimation ink will not bond with natural fabrics such as cotton.
Sublimation ink will not bond with natural fabrics such as cotton.
Sublimation printers cannot print white: just like a standard inkjet printer a sublimation printer cannot print white. A sublimation printer does not use white ink, and any white areas of a design are left unprinted i.e. no ink
Sublimation works best on white or light products